Privacy Policy

1. Who we are

NovaFlow is a team providing AI automation, chatbot development, and digital product services. The data controller referred to in this Policy is NovaFlow, based in Hanychi, Ukraine (remote team).

2. What data we collect

We only collect data you voluntarily provide through the contact form on our site or in direct correspondence:

• Name
• Email address
• Message content / project description
• Basic technical data about your visit (your chosen interface language) — stored in the NEXT_LOCALE cookie

3. How we use your data

The data we collect is used solely to get in touch with you, prepare a proposal, and deliver the services discussed. We do not use your contact details for marketing without your consent.

4. Cookies

The site uses a single technical cookie (NEXT_LOCALE) that stores your selected interface language (Ukrainian / English) and is not used for tracking or advertising. No third-party analytics or advertising cookies are set on this site.

5. Data storage and security

Data submitted through the contact form is kept only as long as necessary to process your request and maintain communication, and is protected against unauthorized access with reasonable technical and organizational measures.

6. Sharing with third parties

We do not sell or share your personal data with third parties. Data may only be passed to technical service providers (e.g. an email provider or Telegram) required to communicate with you, and only to the extent necessary for that purpose.

7. Your rights

You have the right, at any time, to:

• find out what data we hold about you
• request correction or deletion of your data
• withdraw consent to data processing
• object to the processing of your data

8. Changes to this Policy

We may update this Policy from time to time. The last-updated date is always shown at the top of the page. Continuing to use the site after changes means you accept the updated version.

9. Contact

For questions about this Policy or how your data is handled, reach us at novagroupsolution@gmail.com or on Telegram @d1nexl.