TELEGRAM BOTS
A bot that takes enquiries while you work
Your customers already message you on Telegram. A bot handles the routine questions and collects the enquiry, passing you only what genuinely needs a person.
- Price
- from €490
- Timeline
- 1–2 weeks
- Types
- scripted or AI
- Support
- from €49 / mo
Scripted or AI — the difference is cost and purpose
A scripted bot follows a fixed branch: buttons, questions, collected answers. It's cheaper, predictable and ideal when the job is to take an enquiry. An AI bot understands free-form text and answers questions you never anticipated — you need it where people write in their own words and the question range is wide. Often the best result is both: AI answers, the script collects the enquiry.
What's included
A dialogue script designed around your service
Enquiry capture with phone and contact validation
Answers to the usual questions: prices, hours, coverage area
Instant notification to your manager on a new enquiry
Handover to a human when the bot isn't confident
Enquiries saved to a database or spreadsheet for reporting
Button menus instead of making people type
Configuration, hosting and handover of all access
A transparent process with no surprises halfway through
- 01
Scope
We define what the bot closes and where a human takes over.
- 02
Script
We write the dialogue: questions, buttons, answers and dead ends.
- 03
Build
We build the bot and wire up notifications and enquiry storage.
- 04
Training
For an AI bot we load the knowledge base with your real information.
- 05
Testing
We run the dialogue ourselves and find where it answers badly.
- 06
Launch
We go live, watch the first week and retrain on real conversations.
What changes
An answer at two in the morning
A customer who messages at night and hears nothing is usually messaging your competitor by morning.
No more answering "how much" for the hundredth time
Routine questions eat most of the conversation. The bot takes exactly those and leaves the hard ones to a person.
No enquiry gets lost
Everything lands in one place with a notification, instead of sinking into a personal message feed.
Nothing for the customer to install
Telegram is already on their phone. That's a lower barrier than a website form or a phone call.
The questions we get asked most
Builders are fine for simple branches, but they charge monthly and cope badly with non-standard flows and integrations. We build the bot around your task, and it stays yours.
Are customers messaging faster than you can reply?
Tell us which questions repeat most — we'll tell you what a bot can take off your plate.
Discuss your project